Terms of use
SMIZEEN International Limited Terms of Use
Welcome to use the services of SMIZEEN International Limited! Before using our services, please carefully read the following terms of use. By using our services, you agree to be bound by these terms.
I. Account Use
- Registration Information: When registering an account, you are required to provide true, accurate, and complete personal information. If there are any changes to the information, you should update it in a timely manner. You shall be solely responsible for all consequences resulting from the untrue information you provide.
- Account Security: You are responsible for properly keeping your account and password and for all activities and actions carried out through this account. If you find that your account has been stolen or there are security risks, you should notify us immediately.
II. Service Use
- Legal Use: You can only use our services for legal purposes and shall not use our services to engage in any illegal activities, including but not limited to infringing on the intellectual property rights of others and spreading harmful information.
- Prohibition of Abuse: Any form of service abuse is prohibited, such as maliciously brushing orders and placing batch orders to interfere with the normal business process. If such behavior is detected, we have the right to take measures such as restricting account use and canceling orders.
III. Product Information
- Accuracy of Information: We make every effort to ensure that the information of pet supplies displayed on the website (including but not limited to product descriptions, pictures, prices, etc.) is accurate, but it does not exclude the possibility of a small number of deviations due to system problems or other reasons. If there is a discrepancy between the actual situation of the product and the website information, the actual product shall prevail, and we will assist in resolving related issues.
- Product Description: The product introduction is for reference only and does not constitute an absolute commitment to the product's efficacy, quality, etc. For products with special effects, such as special pet medicines, the use effects may vary due to individual differences of pets.
IV. Orders and Transactions
- Order Confirmation: After you place an order, we will send you an order confirmation message. The establishment of an order is subject to our actual acceptance and confirmation of your order. In some cases, such as out - of - stock products, we have the right to cancel the order and notify you.
- Payment and Refund: You need to pay the order amount in a timely manner. In the event of a refund, it will be processed in accordance with our refund policy, and the refund arrival time may vary depending on the payment channel.
V. Intellectual Property
- Ownership: All content on our website, including but not limited to text, pictures, trademarks, logos, etc., is owned by SMIZEEN International Limited or relevant rights holders.
- Use Restrictions: Without our written permission, you shall not copy, distribute, modify, or use these contents without authorization, nor use them for any commercial purposes.
VI. Limitation of Liability
- Force Majeure: We shall not be liable for service interruptions, data loss, or other losses caused by force majeure factors (such as natural disasters, government actions, network failures, etc.).
- Indirect Losses: To the maximum extent permitted by law, we shall not be liable for any indirect losses, incidental losses, or losses of expected benefits you incur as a result of using our services.
VII. Term Changes
We have the right to modify these terms of use at any time. The modified terms will be announced on the website and will take effect from the date of announcement. If you continue to use our services after the terms are changed, it means that you accept the changed terms.
If you have any questions or suggestions regarding these terms of use, you can contact our customer service team at any time.